Selecting a moving company that you can trust with your belongings can be tough and this is something that we truly understand at Ron's Moving, Packing, & Trucking Company. Regardless of the types of moving services you require, we have put together a list of information that you can gather from potential moving companies to help you make a well-informed choice.
Find out if the company is licensed. You may find out about this information from the company’s website or you may visit the Department of Transportation’s website.
Find out if your items are insured during transportation. Some moving companies are insured but that may not mean that your items are insured as well. Inquire beforehand so you can find out who will be held responsible should your items incur any damages during the move.
Visit the company’s website to see if they have any recent reviews. Be aware that some companies do post fake or paid reviews online to portray a much more positive image than what they can truly deliver. You may also refer to the Better Business Bureau to check the level of trustworthiness of the company.
Find out how the particular moving company charges for their moving services. If you have a budget, the safest way is to get a price estimate before the actual move day. You can have the moving company assess the items that you need to move so they can come up with a price estimate based on the load. For special moving jobs like office furniture, piano moves, and others, find out if there are additional costs. If your new place has stairwells, you may also be charged extra. Find out about the company’s charges on these special moving services.
Ask about the types of payment methods that the moving company offers. Some moving companies only accept cash payments. If you are not comfortable with this, you may want to hire a company that offers alternative modes of payment such as checks, credit, and others. Most reputable moving companies accept other payment modes on top of cash.
Some moving companies may require you to make a deposit before they move your load. This is pretty common even among reputable moving companies as a precautionary measure in case you cancel at the very last minute. Deposits are usually used to offset the total costs of your moving services.
You should be allowed to cancel your move without being penalized as long as you give the moving company enough time beforehand. Find out about the company’s cancellation policy before you sign any contractual agreement.
Ask the moving company if they provide a free estimate before the move. Reputable moving companies do not expect their customers to pay for an estimate and their estimates should be non-obligatory. We recommend getting an on-site price estimate as it is much more accurate. This will ensure that you will not incur any additional costs on the day of the actual move.
NYSDOT # T-35528
USDOT# 1060058
NYC BIC#4296
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